We’ve been proud holders of Gold Ribbons from Fairer Finance since they introduced them over three years ago.
Fairer Finance helps consumers find a bank or building society that offers good service, not just a good rate.
And we're careful with it. To run the business, in 2018 we spent on average just 50p for every £100 of members' assets we managed. That makes us the most cost-efficient building society in the UK.
Source: Figures are based on our 2018 annual report