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Customer Service Centre


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

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All enquiries 0800 121 8899

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We're improving Online Services
 

Coming soon, our redesigned Online Services will also work on mobiles and tablets.

You don’t have to do anything – just keep an eye out for the new design.

 
 
 
A new look for Online Services 
 

Now optimised for mobile and tablets

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What's happening?


 

We’re redesigning Online Services so that it works better on mobiles and tablets. You don’t have to do anything – just keep an eye out for the new design.

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What if I don't have Online Services?

This might be a good time to give it a try. If you’re a member, you can register to manage your money online.

What’s improving?

1

Online Services will now work on mobile phones and tablets. So however you log on, you’ll find it easier to manage your money.

2

The new, simple design will mean it’s easier to find your way around and use Online Services.

3

The new Online Services is not just more simple to navigate - it's also even more safe and secure.

Why use Online Services?


Online Services is the quickest way to manage your money. You can log in 24 hours a day and get quick access to your money. It’s both safe and convenient as you don’t even have to leave your house. Using Online Services, you can check your balance, look over your recent transactions and make payments. You can also open a savings account or update details like your email address or phone number.