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What is Rapport?

IBM Security Trusteer Endpoint Protection (Rapport) is an independent security software application that provides online transaction protection and protection from online identity theft for consumers.

Rapport doesn't replace your anti-virus software and firewall – it works alongside them as an extra layer of protection:

  • Protects details you type in and send us
  • Checks you're using a genuine website
  • Prevents malicious software altering transaction details
  • Creates a 'secure tunnel' so even if your machine is infected with a virus, your connection to us is protected

It's quick and easy to install, compatible with all other major security software, and won't slow down your computer. 

When you've installed Rapport, you'll be protected every time you log into Online Services.

Will it work on my device?

For more information about Rapports system requirements and supported browsers and operating systems please visit the Trusteer website.

If you use multiple devices, you will need to download Rapport on to each machine you use. You can download the software free, as many times as you need to.

Download for Mac

Download for PC

Please remember:

How do I know that Rapport is working?

When you’ve downloaded Rapport onto your computer you’ll see the Rapport icon next to your browser’s address bar.

If the icon is green then your visit to the website is protected, and if the icon is grey then your visit to the website is not protected. For example: