Menu Open menu SearchSearch
Find a branchFind a branch
Go
Please enter your postcode using only letters and numbers. Please enter a postcode.

Call us 0800 121 8899

Call us Free call from mobiles & landlines


Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm


All enquiries 0800 121 8899

Call costs explained


Login

First, you’ll need to check your mortgage terms and conditions to see if your mortgage allows for payment holidays. Payment holidays are only available on certain mortgages. Please contact us to find out if you are eligible.

Before we make a decision about whether to allow a payment holiday, we’ll need to consider your circumstances and the reason for the request.

If your payment holiday is approved, interest will continue to be charged to the account during the payment holiday period, which means your balance will increase. We’ll recalculate your payments once the payment holiday has finished.

Existing members

Whether you'd like to borrow more, move home or change your current mortgage, we're here to help.

Help and guides

We’ve got lots of information to help you understand more about our mortgages and lending criteria.

Other information

Read some of the other important information you should know about having a mortgage with us.