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Customer Service Centre

We're open and we're here to help you. The opening hours may be different and the wait time might be longer than usual during busy times. Thank you for your patience.


Opening hours

Monday to Friday 8am-7pm
Saturday 9am-2pm
Sunday closed
Closed on bank holidays 

Free call from mobiles and landlines.


All enquiries 0800 121 8899

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Maintenance update

We’re giving our system a bit of a check up tonight from 11pm for a few hours. While we do that, our Online Services, password set-up service and savings account opening won't be available. We’ll be back up and running by the morning.

Coventry, Earlsdon

Help us to help you

Latest update - face coverings to be worn in branches from Friday 24 July.

We’re open but working differently at the moment and some services may be limited. Please call us for more information.

If you do need to visit, make sure you follow social distancing guidance. You’ll also need to wear a face covering. This is to help protect you and us.

Our opening hours may vary but we’ll update them here as quickly as we can.

Our coronavirus support page has all the information you need about how to manage your money from home and how our services are affected.

Branch details

9-11 Earlsdon Street, Earlsdon, CV5 6EP 
Telephone: 024 7667 5000

Current opening hours from September 2020:
Monday: 9.00am - 4.00pm
Tuesday: 9.00am - 4.00pm
Wednesday: 9.30am - 4.00pm
Thursday: 9.00am - 4.00pm
Friday: 9.00am - 4.00pm
Saturday: 9.00am - 12.00pm
Sunday: Closed

Opening hours will vary on bank holidays. Please contact the branch for details.         

Facilities:
Cash machine, full counter service, induction loop and wheelchair access.

Public car park available nearby (charges may apply).

Services provided:
Savings information, account opening.