We believe you should have a choice in how you deal with your Society. Branches have a part to play, so we're giving them a brand new look, with a fresh, modern and inviting design. We're extending the opening hours in many of our revamped branches, into the evenings and across the weekend. Our branches at the Arena in Coventry and the Merry Hill Centre in Dudley are already open seven days a week.

Calling Coventry

Unlike many other organisations, we're committed to our UK-based Call Centre. When you call us, you'll be dealing with someone based here in Coventry. We think this is important, and we've pledged to keep it that way.

Safety in numbers

You can use this website to manage your money, with Online Services giving you access to your Coventry accounts 24 hours per day. And we're continuing to invest in best-in-class security measures so you can be confident that your money is secure.

Recognised for service

Don't just take our word for it! We've been awarded the Platinum Award for Service in the 2007 Lending Excellence Awards - one of only two lenders in the UK to receive this accolade. This award is based on independent customer research of the experience of actual mortgage customers.