What our members tell us, Dear Coventry...
We always want to hear from our members. If there's anything you want to say, why not get in touch?
"I must say that I am altogether impressed by the Coventry. Everyone I have ever had to deal with over the phone or in any way has been pleasant, friendly and helpful, and every transaction has been carried out with great efficiency. Like many, I like the original building society model and all that it implies, and greatly approve of the social responsibility of the Coventry in particular. Thank you for dealing with beleaguered savers with such cheering efficiency as I have just experienced! You and your staff deserve warm congratulations". RT, Worcestershire
"I have held accounts with the Coventry for some years now and could not let the opportunity pass to thank you for the excellent service I have been given. Your Customer Service Advisors have always combined professional efficiency with a friendly concern to meet my needs so it's never felt like distance or impersonal banking." AC, Dyfed
"I would like to say a big thank you for the way the staff at the Coventry deal with enquiries. Phone calls are answered quickly and instructions are very clear and simple. Everyone is efficient, polite and courteous and nothing is too much trouble. These things are a big plus in this day and age and are very much appreciated." EP, Manchester
"You recently offered me my mortgage which I applied for through a broker. I had been let down very badly by my current provider and almost lost my purchase. You processed my application with great speed and I will now complete on 1 October. I will be recommending the Coventry to anyone I hear of who is looking for a mortgage. You are a fantastic example to others". BA, Devon
