To help us continually improve our website, we collect non-personal data with cookies. Cookies tell us how you have navigated to and around our website. To find out more or if you wish to opt-out please view our Cookies policy.
Page content
Your Society

Your Society

Here you can learn more about the Coventry, the UK's third largest building society. As a mutual business, we're owned by our members and put them first in everything we do.

Members' feedback

You have an outstanding and knowledgeable customer service centre. Recently very helpful when opening new accounts.

Online banking with you has been an easy process to follow and managing my account is easy.
I think the most important aspect of Coventry Building Society, which keeps them number 1 of all the banks/building societies, is the number of in branch customer service advisors. Having human contact at all the branches is excellent.
Always been very happy with your customer service, a pleasure to bank with you. I have been a customer for over 40 years and so have my parents, siblings, husband and children. Can't say that about many financial institutions. Well done!
Have been with the Coventry for many years and always found all dealings easy. Telephone staff always very helpful and knowledgeable.

I always use Hagley Road, Quinton branch and always feel like I'm a friend. Thank you.
Branch Customer staff always provide a helpful and friendly service which obviously appeals to the more mature customer. Well done and carry on!

The customer service in your Cirencester branch could not be bettered!
Whatever branch i visit i.e. Chelmsley Wood, Birmingham or Solihull the level of service and smiles are always the same. Well done to all your staff.
Genuinely different

Coventry Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (firm reference number 150892 This site is intended for UK residents only. Coventry Building Society. Registered Office: Economic House, PO Box 9, High Street, Coventry CV1 5QN.

Our advisors are available Monday to Friday 8am-8pm, Saturday 9am-5pm, Sunday 10am-4pm, telephone self-service is available 24 hours a day, 365 days a year. Contact your service provider for details of call charges, as costs may vary. Find out why we use an 0845 number. To maintain a quality service, calls made to and from Coventry Building Society may be monitored and recorded.