Savings and investments FAQs, Applying/Opening a new account

You can download this form here

You will need to have Adobe Reader installed on your computer. If you don’t currently have this software installed, you can download a free copy from Adobe’s website.

Simply complete the form with your instructions and return it to us at the address shown on the form.

You can apply for most of our accounts online. All you need are your personal and bank account details. If you already use Online Services, why not login before you apply, for an even faster service?

If you would prefer to speak to one of our advisors please contact our Customer Service Centre or visit one of our branches.

Please complete and sign your application, then send it to us with identification (if required) to:

Coventry Building Society
FREEPOST CV24
Customer Service Centre - Investments
Coventry
CV1 5BR

If you need to provide identification we will confirm this on your application.

We need to confirm the identity of every applicant who applies for an account with the Society. We do this to protect you against the risk of identity fraud and to comply with money laundering regulations. For more information about what you may need to provide have a look at the identification page.

If you are making a deposit by cheque please make it payable to whoever is named on the savings account.

Cheques should be made payable to the account holder, with the receiving account number and should be crossed 'Account Payee'. You do not need a paying in slip to make a cheque deposit.

Please post your cheque to:

Coventry Building Society
FREEPOST CV24
Customer Service Centre - Investments
Coventry CV1 5BR

Please note that FREEPOST is delivered by the Post Office as second class post.

To receive interest on your savings without tax being deducted please complete a HMRC form R85 and post it to us. You can download the HMRC form R85 here.

You can use this form to register up to two Coventry accounts at a time. If you want to register more accounts please complete an additional form. The form only applies to a single customer so, if you want to register a joint account holder to receive interest without tax deducted they will need to complete a separate form and send it to us.

Once completed please return the form to us at:

Coventry Building Society
PO BOX 600
Coventry
CV3 9YR

To check if you are eligible to receive interest on your savings without tax being deducted please visit the HMRC website at hmrc.gov.uk. If you need any advice about tax please contact your Tax office - we cannot advise you about taxation issues.

You must be resident in the UK for tax purposes at the time you open your
account(s).

If you hold accounts with us and subsequently move overseas you do not have to close your account(s).

You can operate/open a Coventry account while under a Power of Attorney dependent on:

• The type of attorney document
• The restrictions in that document
• The type of account you're applying for

To open or start managing an existing account under a Power of Attorney please contact our Customer Service Centre or visit one of our branches for specific help and advice.

Your new account should normally be opened on the day we receive your application.

If you already use Online Services, login to apply for your new account and we will usually be able to open it straightaway online.

As soon as we have opened your account we will write to you and confirm your new account number and the details of your new account.

We do not issue confirmation that your password has been set-up. Please allow four working days from the date you posted your password form to us, before you login.

We usually set up passwords on the day we receive your form.

If you would like to start managing your Coventry accounts online, just go to how to register. You'll need to know your account number and password to register online. Alternatively, please call us and we'll arrange access to Online Services for you.

If you applied for a net-savings account, e-savings account or a current account, we will automatically arrange access to Online Services for you as soon as your account has been opened.

If you decide your new Coventry savings or current account is not right for you, for whatever reason, you can close it within 14 days of your first deposit without incurring a penalty. Please contact our Customer Service Centre or visit one of our branches.

When you open a Coventry savings account or mortgage, you automatically become a Member of the Society giving you certain rights, like voting on business matters at our Annual General Meeting (AGM).

Have a look at the Your Society section of this site to find out more about what Membership means at the Coventry.