Online Services, What you'll need

Your web browser

If you're using a browser that supports JavaScript (or active scripting) and cookies, you should be able to use Online Services. Both are standard with the most popular browsers like Internet Explorer and Firefox, so you're probably ready to go. You can check whether your browser has cookies enabled by using this browser check.

And please set your browser and antivirus or firewall software to accept cookies and allow pop-ups from www.coventrybuildingsociety.co.uk. Otherwise it might not work properly.

Also remember to update your browser whenever your can - it helps with security and is better for browsing generally.

Antivirus software and firewalls

It is absolutely essential that you get some suitable antivirus software and a firewall, and keep it updated to help protect yourself on the internet - but you might already be covered, as many browsers come with these services as standard.

Take a look at these links if you want to find out more about firewalls, antivirus software and security.

www.microsoft.com/security
www.mozilla.org/support
www.apple.com/support
www.pandasoftware.co.uk
www.kaspersky.co.uk
www.zonealarm.com
www.symantec.com
www.sophos.com
www.mcafee.com
www.f-secure.com

Whatever software you choose it is important that you keep it up to date, and scan your computer on a regular basis and take appropriate steps in response to any threats it identifies.

For more technical advice you may also like to visit Getsafeonline.

Free Rapport security software

We'd also recommend that you download the free security software from the financial experts at Trusteer. This software provides additional security to help protect you against online fraud and identity theft.

This protection is in addition to your anti-virus software and firewall, it doesn't replace them, but works alongside them to provide an additional layer of protection.