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Paperless settings

Go paperless

If you are registered for Online Services and are happy to view your savings account statements online, why not switch to paperless statements.

You can update your settings in Online Services to receive information about our Annual General Meeting and your AGM voting codes by email.

Our online promise

We take online security very seriously, and are committed to you with our online fraud protection promise.

Why switch?

  • View, download and print statements when it suits you
  • Help us reduce the cost of running your Society

How to switch

  • Login to Online Services
  • Choose the 'My details' tab
  • Select the 'Paperless settings' option

Updating your AGM preferences

If you're eligible to vote at our Annual General Meeting, we'll email you a link to the official Notice of Meeting and Summary Financial Statement. We'll also provide you with details about the meeting itself and how you can cast your vote online. Our AGM is usually held in April each year.

Please note, you'll need to confirm your preferences by 1 February for them to apply to the next AGM. Any changes you make after 1 February will affect your AGM settings in future years only.


  • You can opt back in to receive paper statements on eligible account(s) at any time in Online Services.
  • You have the option to change your AGM settings at any time within Online Services.
  • You can always request a paper copy of a statement if you need one by calling our Customer Service Centre.

Coventry Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (firm reference number 150892 Opens new website in another window). This site is intended for UK residents only. Coventry Building Society. Registered Office: Economic House, PO Box 9, High Street, Coventry CV1 5QN.

Our Customer Service Centre is open Monday to Friday 8am-8pm, Saturday 9am-5pm, Sunday 10am-4pm.

Calls to 0800 numbers are free when made from the UK. You may be charged for calls to all other numbers, please contact your service provider for further details. We may monitor, record, store and use telephone calls to help improve our service and as a record of our conversation.