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Help and information

We know that mortgages can sometimes be confusing, so we've put some helpful information together to help answer questions that you may have.

If you have any questions that are not answered below please speak to one of our mortgage advisors who will be able to help.

Residential lending criteria

Our residential lending criteria outlines some of the things we take into account when you apply for a mortgage with us.

Buy to Let lending criteria

Our Buy to Let lending criteria is a good place to start if you are unsure whether we're able to lend to you.
The Coventry is closely involved in the mortgage industry's initiative with the Council Of Mortgage Lenders and Which? To make our fees and charges easy for you to understand.

Fees and charges (PDF 2.93MB) Opens in a new window

All our fees and charges are included and explained in this PDF for you to view or download.

Repaying your mortgage

Outlines the options you have for repaying your mortgage, and over how many years.


Take the hard work out of the sums and use our handy calculators to work out how much you could borrow and how much it could cost.

Identification requirements

We require proof of your name and address before we can make a mortgage offer. This is to protect you against the risk of identity fraud and also allows the Society to comply with money laundering regulations.

Following bereavement

When you lose someone close to you, there's a lot to take care of and it can be difficult to know where to start. Read about what you need to do at the Coventry.

Power of attorney

A power of attorney is the authority appointing someone you trust to make decisions on your behalf.

Protection insurance

Read more about why you should consider Protection insurance, the options available are where you can find out more

Get in touch

Call us to apply, get a quote or discuss your options
0800 121 6263
Find your nearest branch to book an appointment

Coventry Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (firm reference number 150892 Opens new website in another window). This site is intended for UK residents only. Coventry Building Society. Registered Office: Economic House, PO Box 9, High Street, Coventry CV1 5QN.

Our Customer Service Centre is open Monday to Friday 8am-8pm, Saturday 9am-5pm, Sunday 10am-4pm.

Calls to 0800 numbers are free when made from the UK. You may be charged for calls to all other numbers, please contact your service provider for further details. We may monitor, record, store and use telephone calls to help improve our service and as a record of our conversation.