You may also find the following sections useful

Technical help

Although we can't help you with specific advice about your PC or software, we hope this section will point you in the right direction. If your PC is managed and maintained by someone other than you personally, for example if you have a company IT department, please contact them for help.

Which browser >>
Browser check >>
Cookies >>
Javascript >>
Antivirus software and firewalls >>
Pop-up blockers >>
Printing application forms >>
Changing the display size of your screen >>

Which browser?

Provided your browser supports java (or active scripting) and cookies you should be able to use our online intermediary services. Both Javascript and cookies are standard with the most popular browsers such as Microsoft Internet Explorer.

You can find out more about your browser by clicking your browser Help option which is usually displayed in the bar at the top of your screen.

Browsers are constantly being updated and improved and software companies periodically issue updates (or patches) to their current versions. It is important, that you install any updates to your browser recommended by the supplier.

To find out if you will be able to use our online intermediary services with your browser please click on the browser check:

Browser check >>

Cookies are small program files that typically store information on your PC about your visit to a site. Because we use cookies to provide some of the background security for this site you must allow your browser and antivirus or firewall software to accept cookies from www.coventrybuildingsociety.co.uk if you wish to login to our online intermediary service.

You can check whether your browser has cookies switched on by using the browser check.

If you do not have cookies enabled on your browser please visit your browser Help option which is usually displayed in the bar at the top of your screen or contact your System Administrator.

Javascript

Javascript (sometimes called active scripting) is a way of programming a website page. We use javascript throughout our website to make it easier for you to enter information and for us to display the correct answer back to you.

You can check whether your browser supports javascript by using the browser check.

If you do not have javascript enabled on your browser please visit your browser Help option which is usually displayed in the bar at the top of your screen or contact your System Administrator.

Antivirus software and firewalls

It is absolutely essential that you protect your PC with suitable antivirus software and a firewall as both of these will help to prevent unauthorised access to your PC and the information on it. You may find that the browser you use provides these services as standard. You should install any security updates (patches) that your supplier recommends. Alternatively please contact your System Administrator.

Pop-up blockers

A pop-up blocker will prevent any pages that appear on a website in a new window or 'pop-up' from appearing. These new pages usually appear on top of the page you are viewing. We use pop-ups to take you to our application forms and calculators.

Most browser and firewall software will allow you to choose which pop-ups you see, for example you can choose to block all pop-ups from all sites or allow pop-ups from selected sites only.

To get the most out of our site you should set your firewall and browser to allow pop-ups from www.coventrybuildingsociety.co.uk. Alternatively you can view a blocked pop-up in most software by holding down the Ctrl key as you click on the link.

Printing application forms

You will need to have Adobe Acrobat to print out key documents on this site. You can download Adobe free from www.adobe.com.

Changing the display size of your screen

We have designed this site to display within a 600 x 800 screen resolution as we've found that the majority of our visitors have this as their default set-up. If you would like to increase the display of our site or just the size of the text on the screen please visit your browser Help option which is usually displayed in the bar at the top of your screen.

Alternatively clicking F11 on most standard keyboards will have the same effect.

Back

This site is intended for the use of UK mortgage intermediaries and professional financial advisors only. If you're not a UK mortgage intermediary or professional financial advisor and would like information about a mortgage please go to www.thecoventry.co.uk. Coventry Building Society is authorised and regulated by the Financial Services Authority (FSA reference no: 150892 www.fsa.gov.uk). The Society is a member of the Building Societies Association. Coventry Building Society. Registered Office, Economic House, PO Box 9, High Street, Coventry, CV1 5QN. Godiva Mortgages Limited is a limited company registered in England and Wales (with company registration number 5830727) and is authorised and regulated by the Financial Services Authority (FSA reference no: 457622 www.fsa.gov.uk). Godiva Mortgages Limited. Registered Office: Oakfield House, Binley Business Park, Harry Weston Road, Coventry CV3 2TQ. Calls to our 0845 number cost 5p per minute maximum for BT customers. Non-BT customers should contact their service provider as costs may vary. To maintain a quality service, we may monitor or record phone calls. Information correct as at 1st January 2008.