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Coventry intermediaries logo0800 121 7788 Monday to Friday 9am - 5pm

Your Intermediary Support Team

We’re your dedicated point of contact and are here to give you the support you need quickly and efficiently. What’s more, every call you make to the Coventry for intermediaries is free - so not only can you rely on us for excellent service and competitive rates for your clients, you can also save costs on your business calls to us too.

Contact details

0800 121 7788

Available Monday to Friday, 9.00am to 5.00pm

Selecting the right option

Progressing your case – (choose option 3 when calling)

We can provide you with updates on your cases in progress by:

  • Supporting you from application through to offer
  • Accessing underwriters and decision makers
  • System and website questions

New business enquiries – (Choose option 2 when calling)

Our experienced advisors can help with:

  • Lending policy queries
  • DIPs
  • AIPs
  • Information about our product range

Registration and payments (choose option 1 when calling)

Our Registrations and Payments Team can help you with:

  • Existing customer mortgage illustrations
  • Registrations to our panel
  • Password re-sets
  • Procuration fee enquiries


The best way to contact us is by telephone, but if you would like to email us with a query you can do so at