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Coventry intermediaries logo0845 757 3612 Monday to Friday 9am - 5pm

Your Intermediary Support Team

We’re your dedicated contact and are here to give you the support you need quickly and efficiently. Find out more about how we can help you, below.


Telephone: 0845 757 3612

Available Monday to Friday, 9.00am to 5.00pm


Progressing your case – (Choose option 3 when calling)

We can provide you with updates on your cases in progress by:

  • Supporting you from application through to offer
  • Accessing underwriters and decision makers
  • System and website questions

New business enquiries – (Choose option 2 when calling)

Our experienced advisors can help with:

  • Lending policy queries
  • DIPs
  • AIPs
  • Information about our product range

Registration and payments (choose option 1 when calling)

Our Registrations and Payments Team can help you with:

  • Existing customer mortgage illustrations
  • Registrations to our panel
  • Password re-sets
  • Procuration fee enquiries